What to Do After an Accident
- A 6-Step Guide

They are specialists in repairing Audis and are able to manage the repair for you. There’s no need to call your insurer.

A team of dedicated accident experts are waiting for you.

(Long press the number to save it on your phone as AUDI ACCIDENT ASSIST.)

Under UK Law, you must stop after an accident where there is any damage to person or property.
Pull over to the side of the road if you can, turn off the engine and switch on the hazard warning lights.

Check for any injuries to yourself and any passengers in the vehicle and call the police or an ambulance if anyone is hurt.
If it is a minor collision and no one is injured, it’s worth making a note of this to avoid any injury claims further down the line.
Remember to stay calm – it is completely normal to be shaken up.

No accident, but your vehicle has broken down?

If you have registered on the MyAudi app, just press the spanner button in the roof of your vehicle.
Or call UK Roadside Assistance on 0800 526 626.

We are there to give you the best possible advice and practical help - 24 hours a day, 365 days a year.

Exchange details with anyone involved in the accident (including witnesses). Write down their:

Additional information to get if you can:

- Find out their insurance details and the name of the registered keeper.
- If they are driving a work vehicle, get their employer's details too.
- If there are any police officers present, get their name, rank and the number on their collar.

Exchange details with anyone involved in the accident (including witnesses). Write down their:

Additional information to get if you can:

Find out their insurance details and the name of the registered keeper.
If they are driving a work vehicle, get their employer's details too.
If there are any police officers present, get their name, rank and the number on their collar.

Record the exact time and date of the accident.
Write down the sequence of events as you remember them.
If you have a mobile phone or camera, take as many photos as possible of the damage, the road and any obstructions that may have contributed to the collision.
If you do not have a camera, write down (or sketch) every detail you can about the accident and the surrounding area.

Our Roadside Assistance cover takes care of you and your Audi .

Our cover provides you with assistance at home, on the roadside and in Europe. We will recover both you and your vehicle.

Be it an accident, breakdown or even if you run out of fuel or get a flat battery, Audi Roadside Assistance is here for you.

Please check your policy document and the T&Cs for full details.

Even if the collision is minor, check your car for damage before driving away.
Look for signs of damage to the fuel, oil or water tanks – drips or stains under the car suggest they have been compromised.
Then check all lights and indicators are functioning and that your wheels are not bent or damaged in any way.
Finally, check your brakes are responsive and there are no unusual sounds when you turn the engine on and pull away.
If you deem the car not driveable, call Roadside Assistance at 0800 526 626. Our experts are here to help.

Please call our 24-hour helpline on 00 800 1330 3939 or 00 33 472 171 258

European Roadside Assistance, which covers all European Countries, is available for UK registered vehicles with valid Roadside Assistance cover.

Once you have returned home and have had some time to collect your thoughts, pass on all the information you have gathered to your insurer.
Make sure to tell your insurer as soon as you can. Failure to do so may invalidate your cover – check your policy as insurers’ time limits vary.
Always report an accident, even if you don’t want to make a claim.